2023 Partners

Educational Underwriters

A full-service law firm with more than 500 attorneys in multiple states, Frost Brown Todd offers that rare blend of local market knowledge and world-class problem solving.

Managing the regulatory and business aspects of extended warranty programs are as important today as they’ve ever been. Recognizing this, we see to it our clients have recourse to informed, practical advice regarding critical aspects of extended warranty programs, including program structure, contract terms and marketing methods, as well regulatory, licensing, and disclosure requirements. In addition to representing third-party plan providers and administrators, we counsel both emerging businesses and Fortune 500/1000 companies, including product manufacturers, retailers, service providers and platform developers.

Whether we’re crafting deals or compliance solutions that are above reproach, we’re driven to exceed expectations and deliver value by working creatively, meticulously and passionately.

Meenan P.A. provides legal and legislative services to a broad range of businesses, from fortune 500 companies to small businesses; and provides insurance, extended warranty, service contract, warranty and other regulatory law services to our clients.

Imagine you had the data to make better warranty decisions. VectorSolv makes data actionable by leveraging disruptive technologies such as Artificial Intelligence (AI/ML) and the Internet-of-Things (IoT). Connectivity has opened the door to an array of new business models. Warranties need not be limited to 1- or 2-dimensionality like time and use; it can be multi-dimensional, customizable, and dynamic - warranty-by-design. Warranties and extended warranties can be use-based and performance-based. The entire warranty value proposition can be redefined.

Since 2015, Warranty Design has assisted businesses in creating and improving their protection product offerings. In that time, we have evaluated hundreds of program concepts and launched new products in virtually every product category. We offer complete design services from concept through launch. Our clients are widely varied, from startup insuretechs to Fortune 100. We are not an administrator or carrier, we work on behalf of our clients to select the best-fit partners based on their specific and unique needs.

Supporting Organizations

Founded in 1932, Marcone Appliance Parts Company is the Largest Distributor of Appliance Parts in North America. Marcone is an authorized distributor for major brands such as Whirlpool, Electrolux, General Electric, Maytag, Bosch, Samsung, L-G and many more.

The combination of Marcone’s people, technology and vast footprint of 13 Regional Distribution Centers and over 100 counter locations enable same day shipping for orders received by 5:00 PM. By utilizing our proprietary Voice to Pick system affectionately called Marci”, it takes less than 30 seconds from a customer placing an order on any of our channels to it being visible to pick at the warehouses.

Marcone’s B2B portal is actively used by 27,000 + Servicers every day. 95%+ of all our orders come via electronic mechanisms through placing orders on MyMarcone or any of our web properties and Web Services.

Marcone provides value added service to third party service contractors, their technicians and staff by promoting hands-on and virtual training as well as knowledge-sharing between service technicians, business owners, and manufacturers via Marcone Servicers Association (MSA).

With the addition of HVAC and Plumbing in early 2022, as well as the more recent addition of Commercial Appliances and Pools and Spas, Marcone has dramatically expanded its services in the home and commercial space.

To learn more, contact Kippy MacNulty [email protected] or visit us at: www.Marcone.com and www.MSAWorld.com

PCMI Corporation offers a modular package of software solutions for the administration of F&I Products, Service Contracts, and Extended Warranties. Our cloud-based platform, Policy Claim and Reporting Solutions™ (PCRS), supports and automates the full lifecycle of all aftermarket products.

Our advanced knowledge of the industry allows us to provide the fastest and most flexible environment for administrators, insurers, OEM’s, agents, and dealers to launch new products. Our team of 95+ individuals with a global presence in the U.S., Europe, and Asia enables continuous around-the-clock innovation, customer-focused support, and quick speed to market.

Zurich’s Warranty & Protection Solutions provides design, underwriting, pricing, and forms development for any type of warranty, accident, or device protection program. Backed by more than 50 years of warranty experience, we are dedicated to elevating the brands of companies we serve though the collaborative design of warranty and protection solutions. The companies we work with have access to the strength and resources of Zurich through a single, dedicated point of contact. Our appetite is broad, and we welcome a conversation about any program. Our primary focus is on consumer electronics, specialty/niche consumer products, and home warranty programs. Programs with attributes of sustainability are of special importance to us. When you work with Zurich, your business can benefit from Zurich’s capability to offer countrywide obligor company and admitted Contractual Liability policies and ability to develop and underwrite products, compliance solutions, profit participation programs, and our international footprint that spans more than 215 counties and territories.

With more than 30 years of warranty experience and innovation, AIG Warranty offers an unmatched ability to customize warranty plans and programs for our clients. We provide all-inclusive turnkey programs or customized solutions to fit the needs of your business. We work closely with our clients to support their brands through profitable solutions that increase customer satisfaction and retention. AIG can help to significantly grow clients’ business through price optimization, training, new and improved distribution channels and new product offerings.

Having clients in more than 130 countries, the world’s most respected brands and retailers utilize the experience and expertise of AIG. We are leaders in comprehensive extended warranty, device protection insurance, home warranty and related services for: retailers; original equipment manufacturers (OEM); wireless phone carriers; heating, ventilation, air conditioning (“HVAC”) dealers and distributors; multinational clients that need global capabilities; credit card issuers, affinity providers, utilities and financial institutions; commercial clients and homeowners.

AIG is your one-stop for warranty in the U.S. and across the globe. Find out more at www.aig.com/warranty

Domestic & General (D&G) is Europe and Australia’s leading specialist provider of Extended Service Plans, keeping customer’s worlds’ running for over 100 years of excellent service.

D&G has been at the forefront of warranties as subscription services for nearly two decades; increasing the revenue, retention, and customer satisfaction of over 170 prominent partners in the retail, OEM and financial services sectors.

Our products are built with accessible, high-use claims features, offered throughout the customer ownership lifecycle; building long-term, loyal relationships between our clients’ and their customers.

Now in 1 in 3 homes in the United Kingdom and operating in 13 markets with 23 Million plans, D&G will enter the United States in 2021 to innovate and disrupt the warranty market, as it has done throughout Europe.

We are a specialist in a world of generalists. www.domesticandgeneral.com.

Ironwood Warranty Group provides comprehensive support enabling them to insure and administer a service program tailored to their customers’ needs.

Locke Lord’s insurance and reinsurance practice advises insurance industry clients across a broad spectrum, including in insurance and reinsurance regulation, blockchain, electronic commerce, payment systems, fund formation, private equity and venture capital, data privacy and security, intellectual property protection, artificial intelligence and other technologies. We couple our 100-plus years of experience serving insurance clients around the United States and the world with representation of companies with cutting edge, technological innovation that are revolutionizing the industry.

Registria helps brands deliver exceptional ownership experiences to their customers. Our award-winning technology delivers highly personalized experiences across the product ownership lifecycle by identifying and onboarding product owners, creating sales and engagement channels and giving owners the information, care and support they desire. Over 300 brands across a range of industries have selected and Registria to create profitable customer relationships for sustainable growth.

Truepic Vision is the virtual inspection platform revolutionizing the warranty and extended service contract industry. We give you the ability to eliminate fraudulent claims through 100% authentic photos and videos proving the work being done under your contracts is legitimate. Additionally, we provide our clients an intuitive web portal where every claim with pictures and metadata is housed, requiring zero tech lift by you.

American Identity Group is a leading provider of comprehensive home title monitoring and identity theft protection. We specialize in scanning the dark web for breached data, ensuring the security of our customers' private and sensitive information. Our robust protection products range from deep web and title records monitoring to early fraud detection, alert generation, and recovery services. Unique to our service, all protection plans include full family coverage at no additional cost. For businesses looking to extend this peace of mind to their customers, we offer partnership opportunities. This includes white label options, which allow businesses to offer our services under their own brand for a truly integrated customer experience.

Marsh is the world’s leading insurance broker and risk advisor. With over 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services.

As the only major broker in the US with a dedicated, in-house team specializing in protection plans and ancillary service products, Marsh Warranty Practice is uniquely qualified to help clients create or optimize their extended warranty portfolios. Utilizing more than 130 years of combined warranty industry experience, we foster executive level, as well as team level relationships with all major insurers and administrators in the industry, with the added benefit of providing global support through local Marsh resources around the world. We provide leading solutions and insights to clients across various industries, including automotive, manufacturing, communication/media/technology, retail, financial institutions, education, life sciences, hospitality, and more.

Blackhawk Network delivers payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments. Learn more at blackhawknetwork.com.

Equips is end-to-end warranty claims processing software that delights contract holders, because they never have to ask for an update. Engages service providers and gets them to the right place at the right time. And dramatically increases the capacity of customer service representatives and adjusters, keeping them in proactive mode.

Media Partners

Women of Warranty came about as an idea of how, as a community of warranty and services industry leaders, influencers and supporters we can see and amplify more opportunities in our space.

Our goal is simple, to bring more people together to help inform, educate, mentor and collaborate with others in the services and warranty industry.

Through interviews and stories from other professionals, networking events, industry news and idea sharing, we want to provide you with a way to connect with a diverse group of professionals and build meaningful relationships that benefit the industry as a whole.


WarrantyNews is a multi-channel news community focused exclusively on the Warranty and Service Contract Industry. WarrantyNews operates on the web, Twitter, and LinkedIn allowing thousands of visitors the ability to access or share information across multiple platforms.