Join us at The 16th Annual Extended Warranty & Service Contract Innovations! This year's all new agenda takes a deep-dive into new frontiers in extended warranty and service contract innovations!

New for 2024: The Inaugural Warranty & Service Contract 101 Pre-Conference Workshop: An A-Z Primer to Understanding & Successfully Navigating the Complexities of Service Contracts!


Get in-depth insights on all key ingredients for creating winning warranty & service contracts for vehicle, home, appliance, mobile, electronics & other consumer markets. Hear top industry leaders discuss tools and strategies for end-to-end lifecycle solutions for product design, marketing, sales, customer service, operations, technology & compliance. The all-new agenda features riveting case studies and timely panel discussions. Plus, you'll want to participate in the always-popular industry-specific roundtable discussion groups and hot off the press market news flashes from Warranty Week.

Event Highlights Include:

...
    NEW FOR 2024!
    1. State-of-the-Art Interactive Town Hall Discussion: AI Applications in Warranty/Service Contracts – What’s Working & Who is Doing What?
    2. Pre-conference Service Contracts 101 Workshop – An A-Z Primer to Understanding & Successfully Navigating the Complexities of Service Contracts
    3. Exclusive Case Study: From Launch to 300K Customers in less than 1 Year from Vivint
    4. Case Study: Success Ingredients to Select & Manage Partners to Create a World Class Service Contract Program from BSH Home Appliances Corp, manufacturer of Bosch, Thermador, and Gaggenau
    5. Panel Discussion: Partnering with Service Companies to Grow & Access the Trade
    6. Winners of the 2024 Warranty Awards for Excellence & Innovations Announced



    And Back by Popular Demand:
  • 30+ Top level industry speakers crossing multiple industries including vehicle, appliance, mobile, electronics, home, appliance, heavy equipment and more
  • In-depth case studies, provocative panel debates, and quick sound-bite industry insight sessions to give you all you need to understand the leading issues in extended warranty/service contracts today
  • 4 industry-specific interactive, networking roundtables
  • Warranty Week presents 3 Industry Insight News Flashes on Companies and People
  • Many networking opportunities during breaks, meal functions and receptions
  • World class exhibit hall featuring leading solution provider demonstrating a wide range of products & services
  • Unmatched learning opportunities acknowledged as the best for all industries
Comprehensive coverage of the full spectrum of your extended warranty & service contract business includes: Customer Service, New Product Development, Disruptive Technology, Marketing & Sales, Legal & Regulatory, Finance & Insurance.


RAVE REVIEWS FROM
2024 Attendees!
2024 Distinguished Speakers

Assurant

Samantha Jones

Business Development Leader

WARRANTY WEEK

Eric Arnum

Publisher

Whirlpool

Eric Becker

Senior Manager, Extended Service Plans

GM Financial

Donald Berry

VP, Insurance – International Operations

Doug Bell & Associates – Service Contract Consulting

Doug Bell

Owner/Principal Consultant

Women of Warranty

Angie Breedlove

Executive Director

Vivint

Mat Bickley

Senior Director Protection Plan Operations

Marsh

Jennifer Blacklock, SVP

Warranty Solutions Advisor

Bolt Solutions

Clayton Bodnarek

EVP – Alternative Distribution

Locke Lord LLP

Brian T. Casey, Esq.

Partner, Co-Chair of Regulatory & Transactional Insurance Practice Group

Best Buy

Ryan Catalano

Senior Corporate Counsel, Legal

Danner Automotive Consulting

Ted Danner

Principal

AIG

Chrisie Dorton

VP, US National Accounts and Business Development

SAS

David Froning

Portfolio Manager of IOT Solutions

Service Contract Industry Council

Bill Gunnison

Legislative and Regulatory Counsel

Toyota Financial Services

Ty Halcomb

Voluntary Protection Products Technology Manager

Domestic & General

Stephen Kane

SVP Client Management

Nation Safe Drivers

Tara Kasica

SVP Sales

Domestic & General

Kevin Krause

VP Client Management

APCO Holdings

Jeremy Kuchenbecker

Vice President - Enterprise Digital Strategy

VectorSolv Inc.

Aleem Lakhani

CEO

Meenan P.A.

Aaron E. Lunt

Shareholder

Armadillo

Matan Slagter

Founder and CEO

Service Contract Industry Council (SCIC)

Travis Moore

General Counsel

Rely Home

Jim Mostofi

Chief Executive Officer

PCMI

Mark Nagelvoort

CEO

Oliver Wyman Actuarial Consulting, Inc.

Mujtaba Gul

Actuarial Manager

Polaris Inc.

Andy Peterson

Director, Risk and Financial Products

BSH Home Appliances Corp, manufacturer of Bosch, Thermador, and Gaggenau

Jennifer Reiss

Manager, Customer Service, Consumer Extended Services

Brown & Brown

Jeremy Richardson, FCAS, MAAA

Actuary, Senior Vice President

Sears Home Services

Pedro T. Rodriguez

Chief Revenue Officer

Ironwood Warranty Group

Dan Tafel

Chief Development Officer

Domestic & General

Dawn Taylor, SVP

Client Management

Rely Home

Brian S. Tretter

General Counsel

American Guardian Warranty Services, Inc.

Matthew Weil

President

Weill & Mazer, APC.

Andrew J. Weill

Principal
Past Attendees

Past Attendees at last year’s Annual Extended Warranty & Service Contract Innovations National Forum



» AAGI
» Accentf(x) Marketing
» Acxiom
» After, Inc.
» AIG
» Ally Financial
» American Guardian Group of Companies
» AMT Warranty
» Assurant
» Best Buy Geek Squad
» Budco Financial
» CARS Protection Plus
» Centricity
» Cisco
» Claimbot
» Direct Energy
» Dispatch Technology
» Edwards Lifesciences
» Electrolux North America
» Encompass Supply Chain Solutions, Inc.
» Endurance
» Fiat Chrysler Automobiles (FCA)
» Ford
» Fortegra
» FPL
» Frazier & Deeter
» Frost Brown Todd LLC
» General Motors
» Giuntini & Company
» GM Customer Care & Aftersales
» Good Sam
» Guardian
» Guardsman
» Henry's
» HomeAdvisor/Angie's List
» IBM Watson
» Interstate National
» JM&A Group
» LG Electronics
» LGM Financial Services Inc.
» Locke Lord
» M-ize
» MARCONE
» McAfee
» Microsoft
» National Safe Drivers
» National Service Alliance
» Nebraska Furniture Mart
» Nissan
» OnPoint Warranty Solutions
» Over the Edge
» PayLink Direct
» PCMI Corp.
» Pivotal Home Solutions
» Results Data
» Safe-Guard Products International
» Samsung Premium Care
» SAS
» SCIC & Meenan P.A.
» Sears Holding
» ServiceBench
» SideCars, Inc.
» Splash Analytics
» SquareTrade
» Starr Companies
» Subaru of America, Inc.
» Tempur Sealy International
» The Office Gurus
» Thermo King - Ingersoll Rand
» Trimble
» Unicomer Caribbean
» United States Warranty Corporation
» UNITERS North America LLC
» Upsie
» Warranty News
» Warranty Week
» Willis Towers Watson
» Zucora Inc. and more!
2025 Partners


Premier Sponsors
  • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Supporting Organizations
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    Media Partners
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    • Strategic Solutions Network (SSN), based in Boca Raton, FL, is the parent company of the Medicare Risk Adjustment & Revenue Management Management, Plus Quality and Star Ratings and a series of related conferences.
    Register Now